Shipping Policy

HANOSS ships orders to the destinations offered during checkout. Available shipping services, charges, and estimated delivery windows are shown before payment when they can be calculated for the selected destination.

Personalized products may require production time before shipment. Delivery estimates are not guarantees and may be affected by carrier operations, weather, customs, address accuracy, or other circumstances outside reasonable control. Customers are responsible for providing a complete and accurate delivery address.

When tracking is available, it will be provided with the shipment confirmation. For help with a delayed or damaged delivery, use the contact information in the website footer.